Best Rate Guarantee

Care by Mamaison

If you find your booked room online at a lower price within 24 hours of making the booking with the same booking conditions, we’ll compensate you with a complimentary upgrade, or voucher covering the difference in price.

All you need to do is contact the Hotel’s Reception within 24 hours of making your booking with details of the website.

We’ll award you if...

  • You have an existing reservation from our website mamaison.com
  • You are still within the cancellation period of your booking
  • The lower price is still available when we check and bookable online
  • The lower price is for the same room that you’ve booked with our website
  • Same check-in and check-out dates 
  • Same room type
  • Same booking conditions (breakfast included, non-refundable etc.)  

Sorry, no Best Rate Guarantee if...

You book our hotel room through

Group rates, corporate rates, wholesale rates, association rates or rates which are part of a travel package do not qualify.

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